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Zalando: RTL reportage shows shocking states

Catastrophic working conditions at Zalando.
Photo: Press

Zalando

"The emotions boil up". Thus, Germany's most popular and successful online sales company Zalando takes on the catastrophic working conditions, which have been on everyone's lips since an RTL report last night, on its facebook page position. The fans are shocked. Anyone who once linked the nice young postman with the many packages with the company today only remembers catastrophic working conditions , control and mistrust.

Undercover reporter Caro Lobig (21) has worked for RTL magazine 'Extra' for three months as a warehouse worker in Erfurt. Like the employees, they also need to know what it means to physically and psychologically reach their limits.

"We were constantly under control and enormous pressure to perform, " says Lobig. The actual tool, a scanner, the company is said to have abused to control the work performance. In addition to the processed quantity, it measures the working frequency of employees. If this is not enough, you should immediately be called to the team leader. It quickly becomes clear what enormous pressure is on the shoulders of the employees. Trust? None. Anyone who leaves the building must undergo a daily theft control, according to RTL. And not enough. Even the colleagues are called upon each other to tell each other. The charm: 500 € as a reward.

Lobig is set as a "picker". Your task: Picking arrived orders from kilometer-long shelves. Every day she covers 15-20 km. On peak days it comes to a distance of up to 27 km. For comparison, a half-marathon runner contests just under 21.1 km in a competition. Who sits down, is immediately cited to the team leader. Even for a short moment, sitting is absolutely forbidden. The result: nervous and circulatory collapse. "Hardly a day goes by without an ambulance being called there, " says a paramedic.

The extra reporter's cycle does not just collapse once. Instead of receiving medical treatment, a disclaimer is kept under her nose. With a signature, she agrees that she waives the insurance obligation of the employer. A clear violation of the duty of care of the employer.

Even on calm days, Zalando should have extended the work paths of the picker for no reason. They must run artificially staged detours to avoid the temptation to sit down. It is also clear that even those who would want would hardly have the opportunity to defend themselves. Employees are constantly guarded and controlled by mentors. A work of the union is also hardly possible: "(...), because the people are employed for a limited time and union at Zalando is not welcome, " said Verdi Representative Marlen Schroeder.Even as undercover reporter Caro Lobig struggling with constant dust cough, she is quoted up to five times a day for talks with her supervisor For health care?

The company has commented on RTL's allegations and denied: "In our view, this presentation is in no way in line with Zalando's corporate culture and employee sentiment, and our goal and aspirations at Zalando is to be a good and responsible employer."

They go one step further. Once a year, Zalando conducts a survey to ensure employee satisfaction, the online giant said. " 88 percent of our employees enjoy their work, and 84 percent of our employees plan to stay with Zalando in the long term, and 80 percent of employees are proud to work for Zalando."

More about the opinion: http://www.zalando.de/zalando-logistik-faq/

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