Photo: imago / biky
Bold rip-off
Welcome to Kaufland ! In the department store paradise, where "good can be so cheap", the customer is king and even gets what he did not know before, that he absolutely needed it: two snapshots with a cute mascot for cheap 15 euros!
Kaufland's customers in the North Rhine-Westphalian town of Vest were not a little surprised when they were greeted in the entrance area by mascots - sometimes a bear, sometimes a mouse. A hug is not for everyone, but basically not reprehensible.
What then came, looks at first - and maybe the second - look like a brash rip-off: Angry Kaufland customers told the "WAZ" that they were pushed towards a photo booth, where they took two pictures with the mascots Should pay 15 euros. A decent penny, considering that such mascots in their costumes can not even sign autographs, which could be valued as a long-term investment.
Even as a memorable piece of memory, such snapshots are not really ... "Come on, little Nico, I want to show you now what your grandmother at Kaufland has experienced ..."
According to customer reports, the bustling mascots are said to have stopped their photo campaign from retirees or wheelchair users. The photographer should not have been a role model of service-oriented good people.
Was the photo-action just a rip-off? Kaufland apologized for the inconvenience. It would have been a one-time action and it was regrettable that it had come to complaints. For now, Vester Kaufland customers are going to avoid bears and mice ...
